News

Lisa Ahearn Earns Promotion to Principal Consultant at Full Sail Partners

jrenfroe@fullsailpartners.com (Jennifer Renfroe) — Mon, 29 Jun 2026 16:27:53 GMT

Lisa brings deep consulting expertise and a proven record of leadership to her new role

Lisa Ahearn has earned a promotion to Principal Consultant at Full Sail Partners, a Deltek Platinum Partner.

Lisa has grown steadily since joining the crew, sharpening her consulting skills, stepping into mentoring roles, and contributing directly to Full Sail Partners' own Vantagepoint transition — a hands-on experience that deepened her product knowledge and validated her ability to lead clients through complex implementations.

In her new role, Lisa will continue delivering consulting services at a more advanced level, with a specialized focus on Accounting and Finance and Deltek Vantagepoint.

"Lisa has worked very hard honing her consulting and finance expertise since joining the crew," noted Scott Gailhouse, Director of Consulting Services. "She already brings a wealth of knowledge to our consulting practice so the logical next step was a promotion to Principal Consultant, and we couldn't be more excited for her."

Lisa's promotion adds an experienced resource to Full Sail Partners' consulting bench — one well-equipped to support Vantagepoint clients with more complex, technical needs.

For more information, contact Full Sail Partners' Marketing Communications Department at info@fullsailpartners.com.

Full Sail Partners Announces New Leadership Structure to Support Continued Growth

jrenfroe@fullsailpartners.com (Jennifer Renfroe) — Mon, 09 Mar 2026 16:38:57 GMT

Five Directors named to guide consulting, training, technology, and automation services for clients nationwide

Full Sail Partners, a Deltek Platinum Partner providing consulting, training, and technology solutions for project-based firms, today announced the formalization of its leadership team as part of the firm’s continued growth and long-term strategic evolution.

As demand continues to grow for integrated systems, automation, and deeper operational visibility across project-based organizations, Full Sail Partners has established a dedicated leadership structure comprised of five Directors with clearly defined areas of responsibility. This structure strengthens alignment across the organization and reinforces the firm’s commitment to innovation, service excellence, and client success.

The leadership team includes:

Heath Harris – Director of Support and Technology
Joel Slater – Director of Sales, Marketing, and Business Development
Pete Nuffer – Director of Process Automation
Rana Blair – Director of Training and Staff Development
Scott Gailhouse – Director of Consulting

“One of the things I’m most proud of is the strength of our team,” said Wendy Gustafson, Partner and General Manager at Full Sail Partners. “Each of these people has consistently stepped up, solved problems, and helped move the firm forward. Recognizing and empowering them in their new roles reflects both the work they’ve already done and the leadership we know they’ll continue to bring.”

Together, these leaders oversee the core service areas that support Full Sail Partners’ clients, ensuring continued collaboration across consulting, implementation, training, and technology initiatives.

“This structure allows us to stay focused on what matters most — helping our clients succeed,” said Scott Seal, Partner and Vice President of Consulting at Full Sail Partners. “With dedicated leadership across consulting, technology, training, and automation, we’re better positioned to evolve our services and deliver the expertise our clients rely on.”

Technology and automation continue to play an increasingly important role in how project-based firms operate, connect their systems, and make decisions. Full Sail Partners has long been focused on helping clients navigate that evolving landscape through thoughtful consulting and integrated technology solutions.

“I spend a lot of time thinking about automation, integrations, and the systems that power modern firms,” said Wes Renfroe, Partner and Vice President of Technology at Full Sail Partners. “But the most important system in any organization is still its people. This group of Directors represents some of the strongest problem-solvers and collaborators we have, and their leadership will help ensure we continue staying ahead of the curve as technology evolves and new opportunities emerge for our clients.”

As part of this leadership evolution, Sarah Gonnella has stepped down as a partner after nearly 18 years with the firm. Full Sail Partners is grateful for her leadership and the lasting contributions she made to the firm’s development and its client community.

With this strengthened leadership foundation in place, Full Sail Partners remains focused on helping project-based firms maximize the value of their technology investments through thoughtful consulting, innovative solutions, and deep expertise in Deltek Vision and Vantagepoint.

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Full Sail Partners Promotes Intern Jake Seal to Full-Time Knowledge Management Technician to Strengthen Consulting Team

jrenfroe@fullsailpartners.com (Jennifer Renfroe) — Tue, 17 Feb 2026 16:00:01 GMT

Jake’s focus on exploring new ideas and emerging technologies helps streamline consultant communications to improve project delivery

Full Sail Partners, a Deltek Platinum Partner, is happy to announce the promotion of former intern, Jake Seal. He is now a full-time Knowledge Management Technician working with our consulting team. During his time as an intern at Full Sail Partners, Jake focused on building and organizing a SharePoint-based internal knowledge hub to improve access to training materials and critical documentation for consultants. His work emphasized structure, usability, and long-term scalability to support efficient knowledge sharing across the firm. 

As a Knowledge Management Technician, he continues to develop and maintain the internal knowledge platform. His new role was created to strengthen how we build, protect, and use knowledge across the organization. Rather than relying on the traditional approach of storing static documents, the consulting team is adopting AI, Microsoft technologies, and other modern tools to organize information in more flexible, efficient ways. Centralizing this work ensures that insights from individual consultants are captured, maintained, and easily accessible. This improves how quickly the team can find the information they need, supports more consistent workflows, and helps them deliver work that reflects the full expertise of the organization.

“Jake is an innovative problem solver who thrives on exploring new ideas and emerging technologies. He actively captures and refreshes our internal knowledge, turning complex processes and technical concepts into clear, usable insights that energize and empower the team,” noted Rana Blair, Principal Consultant and the Consulting Training and Development lead.

Clients will benefit from a more consistent and efficient consulting experience. With the support of AI and Microsoft-based knowledge tools, consultants can locate accurate information quickly and spend more time applying it to client needs rather than searching through documents. The role also helps teams stay aligned by ensuring everyone uses reliable, validated processes and up to date guidance. As a result, clients receive solutions that draw on the organization’s collective knowledge, leading to clearer recommendations, stronger outcomes, and smoother project delivery.

Prior to and alongside his work at Full Sail Partners, Jake has been involved in developing original intellectual property for a creative digital brand, a role he continues to support today. His work focuses on integrating IP into games and interactive experiences, while helping establish frameworks that allow asset owners to leverage the IP for personal branding or independent business initiatives. Jake recently graduated from California State University, Northridge with a Bachelor of Science in Business Administration, concentrating in Marketing. 

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Full Sail Partners Elevates Marketing Strategy Under the Direction of Katie Manning, CPSM

jrenfroe@fullsailpartners.com (Jennifer Renfroe) — Tue, 03 Feb 2026 12:00:01 GMT

Katie Manning, CPSM steps into Marketing Manager role with goal of enhancing market awareness

Full Sail Partners, a Deltek Platinum Partner, is excited to announce the appointment of Katie Manning, CPSM as Marketing Manager. In her new role, Katie will be instrumental in enhancing market awareness and driving sales across all products offered under the Full Sail Partners’ umbrella. Katie's responsibilities will encompass strategic positioning, messaging, and content creation. She will also develop sales enablement materials and competitive positioning strategies for Full Sail Partners' websites, fullsailpartners.com and blackboxconnector.com.

“We are thrilled to welcome Katie to our team as Marketing Manager," said Sarah Gonnella, Partner and VP of Marketing & Sales at Full Sail Partners. "Her extensive experience in the ad agency world will be invaluable in targeting new business opportunities, while her deep expertise in the AEC industry will ensure we effectively educate our existing clients on the latest features and benefits of Deltek Vantagepoint’s powerful ERP solutions. We look forward to seeing her innovative strategies in action!”

With her extensive AEC and advertising expertise, Katie is well-equipped to propel the company's marketing initiatives and contribute to the growth of our product offerings. She brings nearly 15 years of marketing experience to Full Sail Partners, including eight years supporting architecture, engineering, and construction firms. Throughout her career, she has led content strategy, built integrated campaigns, and translated complex technical offerings into clear, compelling narratives that drive business outcomes. With firsthand experience working within Deltek systems and alongside technical and creative teams, Katie brings a practical, execution-minded approach to positioning, messaging, and sales enablement—focused on helping teams communicate value clearly and supporting clients at every stage of their journey.

“I’m grateful to join Full Sail Partners and work alongside such a thoughtful, collaborative team,” noted Katie Manning. “I’m excited to build on the great foundation already established and contribute a holistic perspective to support the team, our clients and the work ahead.”

Katie holds a degree in Journalism with an emphasis in magazine editing from the University of Missouri and earned her CPSM certification in 2022. She is actively involved with the Society for Marketing Professional Services (SMPS), currently serving as President-Elect of SMPS North Texas and slated to serve as Chapter President in 2027. She also served on the SMPS SRC 2026 Programming Committee and has participated in the SMPS North Texas Mentor/Protégé Program for three years, supporting professional development within the AEC marketing community.

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Full Sail Partners’ Data Analytics and Business Intelligence Team Bolstered by Promotion of Jason Kelly from Intern to Full-Time Developer

jrenfroe@fullsailpartners.com (Jennifer Renfroe) — Tue, 09 Dec 2025 16:00:00 GMT

Jason’s technical capabilities, understanding of clients’ reporting needs combined with his accounting background make him the perfect fit for our data analytics and BI team

Full Sail Partners, a Deltek Premier Partner, is thrilled to announce the promotion of former intern, Jason Kelly. He is now a full-time BI/SQL Developer with our Technology team. In his new role, he develops and maintains SQL-based solutions that support analytics and reporting in Deltek Vantagepoint and Entrinsik Informer.

Jason's promotion from intern to full-time BI/SQL Developer addresses Full Sail Partners’ growing need for data analytics and business intelligence support. During his internship, he demonstrated strong technical capabilities and a solid understanding of our clients' reporting needs. Converting this role to full-time allows us to expand our data services and maintain expected turnaround times on client analytics requests.

"Jason has been an excellent addition to our team. His combination of technical skills in Power BI and SQL, along with his accounting background, allows him to understand not just the data, but what it means for our clients' businesses. We're excited to have him continue growing with us in this full-time capacity,” noted Tim Burns, Principal Consultant and SQL Developer.

Clients greatly benefit from this new addition to the data analytics and BI team. Bringing Jason on board full-time allows for enhanced Power BI dashboard development and customization as well as continued fast turnaround on SQL queries and custom requests. Moreover, leveraging Jason’s accounting background, the team will be able to provide even more improved financial reporting for our clients.

For more information, please contact Full Sail Partners’ Marketing and Communications Department.

2024 Deltek Reseller Partner of the Year Award Bestowed Upon Full Sail Partners

jrenfroe@fullsailpartners.com (Jennifer Renfroe) — Mon, 21 Jul 2025 15:00:00 GMT

Deltek award given to Full Sail Partners confirms status as a leading Deltek Partner

Full Sail Partners is excited to announce that it has yet again received the Reseller Partner of the Year award from Deltek for 2024. Receiving this year’s award just further recognizes our focus on being a leading Deltek Partner providing software and solutions for project-based and professional services firms. We value our clients and truly partner with them to listen to their needs, always exemplifying professionalism with the utmost level of integrity.

“Full Sail Partners has a proven track record of successfully partnering with over 1000 clients nationwide, we're thrilled to honor them with the Resell Partner of the Year to celebrate their tenacity and dedication to win business," noted Elise Carbone, Sr. Director of Partner Sales at Deltek. 

Moreover, the Full Sail Partners’ crew continuously goes above and beyond to ensure clients get the most out of their Deltek solutions. We are consistently looking for opportunities to collaborate with Deltek in our efforts to give clients access to the best resources available. As many firms are making the transition to Vantagepoint, we endeavor for excellence and innovation in our services, delivering first-rate solutions to our clients. 

“Our achievement as Deltek Reseller Partner of the Year reflects our fierce commitment to our clients, employees, and the entire Deltek ecosystem,” declared Sarah Gonnella, Partner and VP of Marketing & Sales. “By prioritizing authentic relationships and fostering a team culture, we not only enhance client success but also see our sales soar.” She added, “Our success is fueled by our exceptional team. We carefully select our members and focus on building strong connections with clients to enhance their efficiency and profitability. This recognition is a testament to our collaborative spirit and our philosophy of delivering long-term results as trusted advisors to our clients.”

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Wesley Witsken Steps Up to Become Senior CRM Consultant at Full Sail Partners

jrenfroe@fullsailpartners.com (Jennifer Renfroe) — Tue, 03 Jun 2025 15:00:00 GMT

Wesley’s enthusiasm for developing quality solutions for clients and taking challenges head on paves the way for his promotion

Full Sail Partners, a Deltek Premier Partner, is happy to announce the promotion of Wesley Witsken to Senior CRM Consultant. In his new position, he will be taking on additional CRM projects as well as more of a lead role in our marketing connector discussions for Blackbox Connector. Moreover, Wesley will continue working with clients on their journey to Deltek Vantagepoint.

Over the last year as a CRM Consultant with Full Sail Partners, Wesley has truly taken the initiative in developing solutions for clients. He has a distinctive blend of CRM expertise and custom development experience which gives him a unique perspective when it comes to approaching client challenges. Due to this, he’s able to be remarkably creative in solutions when meeting with clients.

“Wesley continues to bring a dynamic edge to our CRM team. He embraces any of the challenges that come his way with excitement and enthusiasm,” stated Amanda Roussel, Principal CRM Consultant. “This promotion is the next clear step in his CRM Consulting pathway.”

Wesley brings great enthusiasm to his work, and it shows in meetings with clients as well as with colleagues. He is always up for a challenge and ready to collaborate. Furthermore, his eagerness to reach further into Deltek’s capabilities allows clients to see even more value in their ERP. Impressively, Wesley has developed dashboarding skills and solutions to showcase more KPIs and datapoints upon logging into Vantagepoint which is a great benefit to clients.

"Every client brings a new puzzle to solve, and Deltek Vantagepoint gives me the tools to solve it creatively and effectively,” noted Wesley Witsken. “I’m passionate about continuous learning and excited about the growing potential of integrations, especially through platforms like Full Sail Partners' Blackbox Connector."

For more information, please contact Full Sail Partners’ Marketing and Communications Department. 

Full Sail Partners Welcomes Cassandra Keeter as Senior Consultant Further Strengthening Consulting Team

jrenfroe@fullsailpartners.com (Jennifer Renfroe) — Wed, 23 Apr 2025 20:45:00 GMT

Cassandra’s extensive accounting experience in addition to her Deltek ERP knowledge easily transitions her into a consultant role with the team

Full Sail Partners, a Deltek Premier Partner, is happy to announce that Cassandra Keeter has joined the consulting team as a Senior Consultant. In her role, she will provide functional training to clients as well as assist with upgrading from Deltek Vision to Vantagepoint. The addition of Cassandra to our array of consulting experts brings even more value for clients and further strengthens the team.

 “We are excited to have Cassandra join our consulting practice. She comes to the firm with many years of experience in the A&E industry and has a solid accounting background. Moreover, she has strong Deltek experience which will enhance our consulting team even more,” stated Scott Gailhouse, Consulting Team Manager.

Cassandra has over 16 years of professional experience in diverse phases of accounting, analysis and financial management. Having spent six years in Controller roles specifically for engineering firms in the Architecture and Engineering (A&E) industry, Cassandra has both strong Deltek ERP and accounting skills. Furthermore, she has worked with both multi-company and intercompany billing which further adds to her skill set.

With this impressive accounting background, Cassandra easily transitions into a Senior Consultant role with the team. Her years of accounting experience allow her to offer clients practical solutions for accounting, quickly take on functional consulting engagements as well as impart best practices for our clients’ specific needs. Foremost, Cassandra remains passionate about supporting clients to achieve operational excellence.

“I am excited to be a Full Sail Partners’ consultant and look forward to opportunities that will leverage my expertise and allow me to contribute to the success of our clients,” noted Cassandra Keeter.

For more information, please contact Full Sail Partners’ Marketing and Communications Department.

Full Sail Partners’ Consulting Team Bolstered by Addition of Cindy Cates as Principal Consultant

jrenfroe@fullsailpartners.com (Jennifer Renfroe) — Tue, 18 Feb 2025 16:00:00 GMT

Cindy Cates, CPA, brings comprehensive Deltek ERP experience to the Consulting team

Full Sail Partners, a Deltek Premier Partner, is happy to announce that Cindy Cates, CPA, has joined the firm as Principal Consultant. In her new role, she will offer Deltek Vision to Vantagepoint transition services, Navigational Analysis services and functional consulting. Cindy will draw upon her years of accounting and finance experience using both Deltek Vision and Vantagepoint as she seamlessly transitions into her role as Principal Consultant.

“Cindy is an amazing asset for our clients," noted Scott Seal, VP of Consulting. “Between her years of experience in the industry and in depth understanding of Deltek Vision and Vantagepoint, she has exactly what it takes to seamlessly transition to a Principal Consultant role.”

A CPA with over twenty years’ experience working within the Architectural & Engineering (A&E) and professional services industries, Cindy joins the firm with a plethora of knowledge. Using her many years of accounting, finance and Deltek ERP experience, Cindy will be able to provide our clients with practical solutions for processing issues and best practices. Moreover, just prior to joining Full Sail Partners, Cindy played a key role transitioning an engineering firm from Deltek Vision to Vantagepoint. Having this first-hand perspective gives Cindy a unique understanding of client needs.

“We are thrilled to welcome Cindy to our consulting practice. She has extensive knowledge of the A&E industry as well as Deltek Vision and Vantagepoint which only strengthens our consulting team even more,” stated Scott Gailhouse, Consulting Team Manager.

For more information, please contact Full Sail Partners’ Marketing and Communications Department.

Malek Ismail Joins Full Sail Partners’ Consulting Team Further Strengthening Services

jrenfroe@fullsailpartners.com (Jennifer Renfroe) — Tue, 11 Feb 2025 16:00:00 GMT

Malek brings new perspective to the consulting team with IT background in Deltek Vantagepoint

Full Sail Partners, a Deltek Premier Partner, is excited to announce that Malek Ismail has joined the crew as a Consultant. In his new role, he will be supporting consultants with functional consulting on Vision to Vantagepoint transitions and Vantagepoint implementations. As a tech savvy, people oriented professional, Malek is committed to problem solving and streamlining processes for clients which makes him a strong addition to the consulting team.

“We are thrilled to have Malek join our consulting practice. He brings a unique skill set that will benefit both our clients and our consulting team with his Vantagepoint and IT knowledge," noted Scott Gailhouse, Senior Principal Consultant and Consulting Team Manager.

Malek recently earned a BS in Information Technology from the University of Central Florida. Prior to joining Full Sail Partners, he worked as an ERP Specialist with an engineering firm. With an IT background in Deltek Vantagepoint, he comes to the consulting team with a unique perspective and strong troubleshooting abilities. Moreover, Malek has had first-hand experience with the conversion from Deltek Vision to Vantagepoint, so he understands the challenges associated with this process.

“I am so grateful for this opportunity to use the knowledge and experience I have gained working with Deltek Vantagepoint to help deliver solutions that will drive efficiency and productivity for our clients,” stated Malek Ismail.

For more information, please contact Full Sail Partners’ Marketing and Communications Department.

News

Lisa Ahearn Earns Promotion to Principal Consultant at Full Sail Partners

Lisa brings deep consulting expertise and a proven record of leadership to her new role

Full Sail Partners Announces New Leadership Structure to Support Continued Growth

Five Directors named to guide consulting, training, technology, and automation services for clients nationwide

Full Sail Partners Promotes Intern Jake Seal to Full-Time Knowledge Management Technician to Strengthen Consulting Team

Jake’s focus on exploring new ideas and emerging technologies helps streamline consultant communications to improve project delivery

Full Sail Partners Elevates Marketing Strategy Under the Direction of Katie Manning, CPSM

Katie Manning, CPSM steps into Marketing Manager role with goal of enhancing market awareness

Full Sail Partners’ Data Analytics and Business Intelligence Team Bolstered by Promotion of Jason Kelly from Intern to Full-Time Developer

Jason’s technical capabilities, understanding of clients’ reporting needs combined with his accounting background make him the perfect fit for our data analytics and BI team

2024 Deltek Reseller Partner of the Year Award Bestowed Upon Full Sail Partners

Deltek award given to Full Sail Partners confirms status as a leading Deltek Partner

Wesley Witsken Steps Up to Become Senior CRM Consultant at Full Sail Partners

Wesley’s enthusiasm for developing quality solutions for clients and taking challenges head on paves the way for his promotion

Full Sail Partners Welcomes Cassandra Keeter as Senior Consultant Further Strengthening Consulting Team

Cassandra’s extensive accounting experience in addition to her Deltek ERP knowledge easily transitions her into a consultant role with the team

Full Sail Partners’ Consulting Team Bolstered by Addition of Cindy Cates as Principal Consultant

Cindy Cates, CPA, brings comprehensive Deltek ERP experience to the Consulting team

Malek Ismail Joins Full Sail Partners’ Consulting Team Further Strengthening Services

Malek brings new perspective to the consulting team with IT background in Deltek Vantagepoint

2024 Deltek Reseller Partner of the Year Award Bestowed Upon Full Sail Partners

Full Sail Partners Welcomes Cassandra Keeter as Senior Consultant Further Strengthening Consulting Team